The Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store. Please read this carefully. If you do not agree with the terms of our policy, please do not access the Website.We reserve the right to make changes to our Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Website after the date such revised Privacy Policy is posted.
1.Information we collect
- Name, phone number, and Email address.
- Purchase details and payment information (history)
- Delivery address
- Bank account details
- Customer support data
2.Use of your information
Personal data is used for managing customer orders and delivering goods. Data such as email, phone number, and customer name is used to handle issues related to the provision of goods and services (customer support).
Purchase history data (purchase date, items, quantities, customer information) is used to provide an overview of purchased goods and services and to analyze customer preferences.
Bank account numbers are used for processing refunds.
The user’s IP address or other network identifiers are processed to provide the online store as an information society service and for web usage statistics.
3.How your information is shared
We do not sell or rent your personal information to third parties. However, we may share your information with Service Providers, third-party vendors, or partners who assist us in operating our business, such as payment processors, shipping companies, and technology providers. IT service providers may also receive data if required for the functionality or hosting of the online store.
Legal Basis
If required by law or in response to legal requests, we may disclose your information to comply with applicable laws and regulations or to safeguard our rights. Processing of personal data is necessary for the fulfillment of a contract with the customer or to comply with legal obligations (e.g., accounting and resolution of consumer disputes).
4.Data security
We may share your personal information with third parties in specific situations, such as authorized data processors, accountants, courier companies, and payment service providers. Payment-related data is specifically transmitted to Fiken for processing. Access to your personal data is restricted solely to employees of the online store, and only for the purposes of resolving technical issues related to the store or providing customer support. To safeguard your personal data, we implement suitable physical, organizational, and information technology security measures designed to prevent accidental or unlawful destruction, loss, alteration, unauthorized access, or disclosure. Any data shared with authorized processors (our transport services or hosting services) occurs pursuant to agreements that impose data protection obligations on those parties.